How do I . . .

Browse the answers to our most commonly asked questions about using the library.

Ask a librarian?

Librarians Can Help You Find an Answer

  • Online Reference Help: Click on the red “Ask a Librarian” tab on the right hand side on our site to ask us a question via chat during our normal business hours.
  • Email Reference: Send your question via email to reference@gcls.org. You will receive a response within 24 hours.
  • Telephone Reference: Call us at (856) 223-6050 to speak to a librarian at the Mullica Hill Branch Reference Desk during business hours or leave a voice mail.
  • Text / SMS Reference: The Mullica Hill Branch Reference Department can be contacted by texting: START to (856) 270-7883. A Reference Librarian will respond via return message as time permits during normal business hours. Please note that GCLS does not charge for SMS services, but standard text messaging rates may be applied by your service provider. Cost is contingent upon your phone plan and wireless service provider.
  • Need help with our resources but the library is closed? Niche Academy offers tutorials for many of our databases, eCollections, as well as other online services such as email and social media. These tutorials are available on-demand any time!

Change my PIN?

  • Why PINs? During the first week of January 2017, the Gloucester County Library System implemented the use of PIN numbers along with the library card number to sign in to most library services. PIN numbers provide an additional layer of security to your personal information. For example, a PIN number protects your bank debit card and helps to prevent unauthorized access to your account. A library card PIN number provides the same type of protection from unauthorized use and access to your personal information.
  • What is my PIN? By default, the PIN will be the last 4 digits of your library card number. We strongly recommend changing your PIN.
  • How do I change or reset my PIN? GCLS strongly recommends that library patrons change their initial default PIN number to one that is meaningful to them. Your PIN can be comprised of numbers or letters. You can log into the online catalog to change your PIN using these steps:
    • 1. Click on Log In – locating in the blue bar at the top of the screen.
    • 2. Click on the red Forgot My PIN text.
    • 3. Enter your library card number and click Submit. This will send you an email with a link to change your PIN.
    • 4. Go to your email and click on the link you received. Enter your library card number and new PIN of your choice and click on Save Changes.
    • You may also visit any GCLS library in person to change your PIN number with staff assistance and appropriate ID.
  • Still having trouble? Please contact the reference desk at 856-223-6050 or email reference@gcls.org for assistance. Please note that a PIN cannot be retrieved or changed by staff without appropriate identification.

Check my account?

GCLS has implemented automatic renewals for most GCLS materials! This means that on the due date, the items will renew themselves and, if there is an email associated with your library account, you will get an email letting you know that they did.

Please note: some materials cannot be automatically renewed. This includes materials borrowed from LOGIN consortium libraries, museum passes, 3 day DVDs, hotspots, and other materials. Items on hold and items that have already been renewed twice cannot be renewed.

Checking your Account:

In the library catalog, locate the My Account link in the blue toolbar at the top of the screen. Click it, and a login window will pop up. Enter your library card number and PIN in order to access your account.

After logging in, you’ll see a preview on the right side of the screen showing you how many checkouts you have out, how many holds you have placed, and how much you owe in fines. You can view everything in greater details by clicking on the grey tabs in the center of the screen.

Renewing Items

To renew items, click on the box next to the item to check it. When you have selected everything you want to renew, click on the orange Renew buttonTake note of any items that fail to renew after clicking the button. Items that have reached their renewal limit will be unable to be selected.

Contact the library?

Use our Online Contact Form to send us a message.

Gloucester County Library System

389 Wolfert Station Road
Mullica Hill, NJ 08062 

Phone: 856-223-6000
Fax: 856-223-6039

GCLS Administrative Offices856-223-6000
Director’s Office856-223-6010
Personnel856-223-6036
Business Office856-223-6035
Youth Services856-223-6029
Meeting Room Reservations856-223-6033
Renewals856-223-6060
Reference856-223-6050
MakerStudio856-223-6011

Get a digital library card?

GCLS libraries are the center of an informed, engaged, and connected community. Sign up for your library card today from the comfort of home!

Residents residing in one of our member communities, who don’t already have a GCLS library card, can apply for a digital library card to gain access to our downloadable and online books, audiobooks, movies, music, magazines and more! Also, receive access to our databases for all of your research needs.

Visit any GCLS Branch Library to upgrade your digital library card at any time to a full access library card that allows you to borrow physical materials like books, DVDs, magazines, and more.

You do not need a digital library card if you already have a GCLS library card. Your current GCLS library grants you access to all of these resources already.

Who can apply?

Residents of the GCLS 14 member communities are eligible to apply. These communities are Clayton, East Greenwich, Elk, Glassboro, Greenwich, Harrison, Logan, Mantua, National Park, Newfield, South Harrison, Swedesboro, Woodbury Heights, and Woolwich.

Digital card registration requires a valid address in one of our service areas and grants access to online resources only.

In-person registration for a full access library card requires a photo ID and proof of residency.

How can I get a GCLS library card?

If you want a digital library card, you can apply for one online with a valid address in one of our service areas. This grants access to our online resources however you can visit any GCLS Branch Library to upgrade your digital library card at any time to a full access library card that allows you to borrow physical materials such as books, DVDs, magazines, and more.

If you want to get a library card in-person, you can do so at any of one our library branch locations in Glassboro, Greenwich, Logan, Mullica Hill, Newfield, and Swedesboro. Please bring with you valid ID and proof of residency. This will give you a full access library card that can checkout physical materials and use our online resources.

Apply online for a digital library card

What are the member communities?

Residents of the GCLS 14 member communities are eligible for a digital or physical library card. These communities are Clayton, East Greenwich, Elk, Glassboro, Greenwich, Harrison, Logan, Mantua, National Park, Newfield, South Harrison, Swedesboro, Woodbury Heights, and Woolwich.

What is a digital library card?

Digital library cards are available for residents who do not already have a GCLS library card and residing within the GCLS 14 member communities and they provide access to our downloadable and online books, audiobooks, movies, music, magazines and more as well as our online databases such as EBSCO, Infobase, and more.

Visit any GCLS Branch Library to upgrade your digital library card at any time to a full access library card that allows you to borrow physical materials like books, DVDs, magazines, and more.

Can a non-resident get a card?

Out-of-County residents (excluding Cumberland and Salem counties) may purchase access to GCLS library services for an annual fee of $100 per year. A six month membership may be purchased for $50.

GCLS is a member of the LOGIN consortium and honors library cards issued by libraries located throughout Gloucester, Cumberland, and Salem counties.

Do I need a digital card if I already have a GCLS library card?

No, if you already have a GCLS library card, you have full access to both physical and digital materials and do not need a digital access card.

Click to apply online

Get a full access library card?

Getting a Library Card

The Gloucester County Library System (GCLS) issues library cards to residents of the 14 GCLS member communities who pay a dedicated county library tax. Residents of the following communities in Gloucester County qualify for access to GCLS library services with required proof of residency:

ClaytonHarrisonSouth HarrisonEast Greenwich
LoganSwedesboroElkMantua
WoolwichGlassboroNational ParkWoodbury Heights
GreenwichNewfield

The Gloucester County Library System issues library cards in-person at any one of our branches located Glassboro, Greenwich, Logan, Mullica Hill, and Swedesboro. A photo ID and proof of residency must be presented in the form of any one of the following:

  • NJ Driver’s License
  • NJ non-driver ID (issued by the NJ Motor Vehicle Commission)
  • Current municipal tax bill, utility bill, or bank statement showing your name and address, plus a photo ID
  • Out-of-county owners of businesses or property located in a GCLS member community bust show proof of business or property ownership, plus a photo ID

Digital library cards are also available for residents of the member communities. These can be applied for online and allow access to our downloadable and online books, audiobooks, movies, music, magazines and more in addition to our research databases.

Expired or lost cards

GCLS cards are renewed every 2 years. Please don’t throw away your old card! Renew your card by presenting it to circulation staff along with your current driver’s license. Your card will be updated. There is a $1 fee to replace a lost library card. If you have forgotten your card, you may present your driver’s license.

Non-resident cards

Out-of-County residents (excluding Cumberland and Salem counties) may purchase access to GCLS library services for an annual fee of $100 per year. A six month membership may be purchased for $50.

GCLS is a member of the LOGIN consortium and honors library cards issued by libraries located throughout Gloucester, Cumberland, and Salem counties.

Place a hold?

If an item is owned by another library or unavailable at this time, you may place a hold on it. This will allow you to join a waitlist for the item and get a notification when the items are ready for you to pickup.

  • Locate and click on the Place Hold button on the right side of the screen.
  • Type your library barcode number (entire number without any spaces) and PIN in.
  • Choose the library where you would like to pick up the item.
  • Click on the Place Hold button.

You can also place holds on multiple items at a time. On the search results screen, check the box next to each item you’d like to request. Then, in the Select an Action dropdown, choose Place Hold. You’ll then be prompted to login using your card number and PIN (if you have not already done so), and to choose a library for pick up.

Renew materials?

GCLS has implemented automatic renewals for most GCLS materials! This means thaty on the due date, the items will renew themselves and, if there is an email associated with your library account, you will get an email letting you know that they did.

Please note: some materials cannot be automatically renewed. This includes materials borrowed from LOGIN consortium libraries, museum passes, 3 day DVDs, hotspots, and other materials. Items on hold and items that have already been renewed twice cannot be renewed.

Checking your account

In the library catalog, locate the My Account link in the blue toolbar at the top of the screen.

Please note: to use any feature of My Account, you must have your library card number (User ID) and know your PIN

After logging in, you’ll see a preview on the right side of the screen showing you how many checkouts you have out, how many holds you have placed, and how much you owe in fines. You can view everything in greater details by clicking on the grey tabs in the center of the screen.

Renewing Materials

To renew items, click on the box next to the item to check it. When you have selected everything you want to renew, click on the orange Renew buttonTake note of any items that fail to renew after clicking the button. Items that have reached their renewal limit will be unable to be selected.

Reserve a meeting room?

To reserve a meeting room at a GCLS branch library, download and complete the Policy and Reservation forms. Return the forms by faxing them to 856-223-6039 or by scanning and emailing them to meetingrooms@gcls.org. Please note the Glassboro branch has moved to a new building and we are in the process of updating the policy to reflect the new size and description. Please email if you have any questions about the Glassboro location. 

Floor plans for each of the locations are available below:

Become a GCLS volunteer?

How to volunteer:

Download and fill out our Volunteer Application and return it to to any GCLS Branch Library.

Volunteer application forms are also available at each library branch.

Special care is taken to match each person’s skills and interests with the library’s needs. Training is provided in the area of service that is selected.

Library volunteers can:

  • Connect with your community
  • Meet new friends
  • Learn new skills
  • Provide valuable services
  • Make a difference!

A variety of tasks are available for library volunteers. For most volunteer positions the commitment is 1 to 3 hours, one day per week. Adult volunteers must be 18  years or older.

Why does the library need volunteers?

Volunteers bring the library enthusiasm, energy, added talents, and a fresh perspective. They enhance, rather than replace adequate staffing. They enrich the library’s offerings, rather than provide basic service. Volunteer service helps the library make the best use of its fiscal resources. Volunteers are liaisons to the community and by their contribution are advocates for quality library service.

Repair Cafè

Do you have the skills needed to repair a variety of items?

  • Help during Repair Cafè community events
  • Assist the community repair their broken items
  • Share your unique skills

Clerical

Do you enjoy simple tasks which are less demanding?

  • Filing/Shredding
  • Prepare crafts for children’s programs

Circulation Services

Are you detail oriented and enjoy working independently?

  • Retrieve reserved items from the shelves
  • Reshelve returned materials
  • Weed materials from the collection
  • Adopt a shelf
  • Maintain periodicals and newspapers
  • Sort donated books

Programming

Are you highly skilled and want to share your talents with others?

  • Be a book club facilitator
  • Create a program–this would be great to do with a friend
  • Start an ESL conversation circle
  • Provide homework help

Special Events and Services

Do you have little time, yet still want to volunteer?

  • Help with a book sale
  • Assist with back to school nights
  • Deliver materials to homebound patrons
  • Maintain the library landscaping

Adopt a Shelf

Adopt a Shelf is a volunteer opportunity for individuals, families, and/or organizations. Volunteers donate time to keep one section of the library neat and in order. Volunteers may choose from a variety of sections that need the most care.

Guidelines for adopting a shelf:

  • Volunteers must be at least 15 years of age. If a volunteer is under 15 years old, he or she must be accompanied by another person 15 years or older.
  • Volunteers must commit to a minimum of 12 month commitment. 
  • Volunteers will be trained by library staff, but have knowledge of filing items in alphabetical order. Knowledge of the Dewey Decimal System is a plus.
  • Be comfortable lifting books and reaching the top and bottom shelves. Volunteers may be kneeling, bending, and/or crouching. 
  • Volunteers will work during regular library hours.

Responsibilities:

  • Ensure the items are in proper order according to their section, per the Dewey Decimal System for nonfiction and alphabetical for fiction. 
  • Maintain the overall appearance of the shelves. Straighten books on shelf, move books to the front ledge and tighten brackets as necessary.
  • Dust shelves as needed.
  • Reshelve materials out of place.
  • Any damaged, dirty, torn, stained, and/or ripped materials should be brought to the Circulation Staff.

Friends of the Library

The Friends of GCLS always welcome new  members. If active membership is not possible, the Friends welcome membership as a sponsor. All proceeds are used to help  improve library service.

  • Attend programs and events
  • Volunteer your time, energy, and ideas
  • Speak out in support of your library
  • Join Friends of GCLS